At Trusted Containers, we strive to deliver your orders promptly and securely. Please review our shipping policy below to understand our processes and timelines.
Contact Information:
• Store Name: Trusted Containers
• Phone Number: +1 347-674-6098
• Email: info@trustedcontainers.com
• Physical Address: 131 W Stoddard Ave, Aransas Pass, TX 78336, United States
• Website: https://trustedcontainers.com
Shipping Details:
• Shipping Area: Currently, we only ship within the United States.
• Shipping Charge: A flat shipping fee of $200 applies to all orders.
• Order Handling Time: Orders are processed within 1–3 business days after payment is confirmed.
• Transit Time: Shipments typically arrive within 4–7 business days after being dispatched.
Order Processing:
• Orders are processed Monday through Friday during our working hours, from 9:00 AM to 6:30 PM (CST). Orders placed after business hours or on weekends/holidays will be processed on the next business day.
Shipping Carriers:
We partner with reliable carriers to ensure timely delivery. The specific carrier for your order will be selected based on the destination and shipping method.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Address Accuracy:
To avoid delays or delivery issues, please ensure that your shipping address is accurate and complete when placing your order. Trusted Containers is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.
Delivery Delays:
While we aim to meet the specified transit times, delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or courier service disruptions. We appreciate your understanding in such situations.
Damaged or Lost Packages:
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a suitable solution, such as a replacement or refund.
Returns and Refunds:
For information about returning items or requesting a refund, please refer to our Return and Refund Policy.
Thank you for choosing Trusted Containers. If you have any questions about our shipping policy, feel free to reach out to us during our working hours. We’re here to help!